MTN NAIJA JOB OFFER

 

JOB TITLE: SENIOR MANAGER, CUSTOMER INSIGHT & INFORMATION MANAGEMENT
DEPARTMENT: MARKETING AND STRATEGY
LOCATION:  LAGOS
JOB DESCRIPTION:

• Manage and quality assure the work produced by the market research and customer knowledge teams
• Develop and execute continuous improvement plan for research and customer knowledge
• Manage operational responsibility for assuring that all data within the enterprise data warehouse is as correct as possible. 
• Where issues occurs, responsible for creating a plan to resolve the issue and managing the execution of this plan
• Ensure quality assurance on research produced by the market research team and for providing strategic direction on the research plan/ schedule.
• Identify areas for improvement within the department and develop and execute plans to resolve issues
• Review industry good practices and implementing them where appropriate
• Gather resources for any emergency and ad hoc reports required by executives
• Maintain High quality of the meta data management for all business rules within MTN
• Manage ad hoc projects as directed by GM/CMO

JOB CONDITIONS: Normal MTN Office conditions Valid drivers license Regional travel

REPORTING TO: GM, Business Intelligence
 
REQUIRED SKILLS: 12 years work experience of which includes

• 6 years in Marketing and 4 years in a managerial role
• Experience of managing a portfolio of projects to tight deadlines
• 2 years experience in business objects or similar enterprise scale reporting tool

EMPLOYMENT STATUS:     PERMANENT
QUALIFICATION: B.Sc in either Marketing, any Social Science, Computer Science

This vacancy expires on 12/2/2010
CLICK HERE TO APPLY